|
Client references
“Jeff, I wanted to thank you for all your help
during Michael’s illness. I always thought that
we were over insured but when he became ill, his Income
Protection Insurance was a godsend. It enabled Michael
to stay in his own home and reman independent with money
coming in every month. It allowed him to spend time
with the children and still support them and himself.
It meant that he could still pay his mortgage and leave
his house to the girls as an asset for their future.
Above all, despite his on going illness it gave him
some dignity, independence which was always important
to him.
The lump sum payments upon his death took care of the
funeral expenses which was a great help also. Having
his life insurance paid out before his death was also
very reassuring for him and gave him peace of mind.
Once again, thanks for all your help and professionalism
and support. As difficult as the past few years have
been there was great comfort on knowing that Michael’s
affairs had been well taken care of”.
Regards
Claire Kelly
"15 years ago when I turned 50 and my health insurance
requirements were under review, Jeff pointed me in the
direction of a new policy being marketed by Tower Insurance.
There were some Payback Benefits that I did not fully
understand at the time, but Jeff assured me it was a
good policy for me. As time went by I kept paying my
health premium, and was comfortable that I was covered
for most hospital treatments. I had forgotten about
the 15 year maturity clause, so I was surprised and
delighted to receive a call from Jeff recently telling
me that Tower had a substantial cheque for me.
The main responsibility for health must of course be
with the individual, but it is comforting to have a
robust health insurance policy, and this particular
plan from Tower also returned my premiums less any claims.
Thank you Jeff for advising me on this policy."
Mark Newcomb
“In 2004 I suffered a seizure and woke up in hospital.
I was diagnosed with cancer and as a consequence could
no longer work in my trained occupation as a sheet metal
tradesman. If it wasn’t for the excellent advice
from Jeff to insure my income and take Life, Trauma,
Total and Permanent Disability insurance, I would have
to get a low paying unskilled job instead of the job
I was trained for or go onto a low paying sickness benefit.
Since January 2005, my insurance company has paid out
my income protection benefit which continues to age
65 years. I have received in 2005 a lump sum payment
for both my Trauma and Permanent Disability insurance
and in 2009 thanks to Jeff, I have been paid out the
remainder of my Life insurance cover.
Desiree and I have known Jeff for many years. We were
very pleased we had these insurances in place as recommended
by Jeff. The claims have been paid without problem and
having the regular income payment from the insurance
policy as well as the lump sum payments has made a positive
difference for us. We recommend Jeff for insurance advice
and are pleased with the service he provides”.
Derek and Desiree Ward
”I was informed that I required an urgent operation
to replace a faulty Aortic Heart valve. This was to
be done in only 14 days at a cost of approximately $37,000.
My medical insurance was arranged though my broker Jeff
Tobin who expedited the approval of the charges and
notified Mercy Hospital, therefore no charge to me on
admittance. After the operation I handed all accounts
to Jeff who duly forwarded them to my insurer Tower
Health, who paid the accounts promptly. As a result
I would certainly recommend anyone requiring health
insurance to contact Jeff to arrange their cover.”
Edna Bridger
"Jeff Tobin has been David in a Goliath battle
with a large insurance firm for the past year on my
behalf. After consistent follow-up, Jeff managed to
resolve the situation, a feat for which I am whole-heartedly
grateful. Jeff then advised on a more suitable policy
for me, clearly and concisely. Above all, Jeff remained
professional, and more importantly, was exceptionally
pleasant to deal with. I am happy to recommend Jeff
in writing or via phone to any potential customers.
Thanks again, Jeff."
Lauren Bartlett
"My husband and I have been clients of Jeff Tobin
since early 2007, we gave him a call on advice from
my family who have dealt with and continue to deal with
him. I have been amazed at the level of care and service
that has been given to us. At each step, everything
has been clearly explained, Jeff has asked questions
(and listened to the answers!) to find out our situation
and our needs, then he has made a recommendation that
he feels will be best for us. When we have needed advice
or changes made to our insurances, he has been there
– personally, and promptly – to help us through.
Now, we are moving to Sydney. We will continue to deal
with Jeff for all the insurances we can as I do not
believe that we will find what he offers anywhere else.
We could not have made a better man to be on our team."
Amy Bapty
“Always friendly service, make you feel he has
your best interest at heart. Claims have always been
settled easily with a minimum of issues, that makes
me feel that Jeff has picked the best policies for us,
very reassuring after hearing horror stories from friends
about policy claims”.
Teresa Fernandez and Euan Bailey
"I had suffered a total loss house fire and called
my broker Jeff Tobin, who got in touch with the insurer,
Vero Insurance straight away. I received an excellent
response to the claims costs, a fair price was established
to rebuild the property, the settlement process was
absolutely faultless and the excellent settlement was
in my favour, having a broker intervening smoothed the
process and made the claims process painless."
Rob Earley.
Note: (Due to circumstances, Rob did not want to rebuild
on the site of the fire, as Rob’s broker I was
able to negotiate with the insurer to obtain a fair
settlement so that Rob could rebuild on his preferred
site - Jeff Tobin). For Rob’s full story refer
client newsletter December
2003.
"I woke one morning gasping for air, with major
pains in my neck and pain below my rib cage. I didn’t
realise it at that moment but I was having a heart attack.
After consulting my GP later that day I was admitted
to North Shore hospital and was stablised. The following
week I was operated on and given a balloon stent with
angioplasty. When you are lying in a hospital bed and
you are told there is something majorly wrong with you
– life threatening, the last thing you need to
be worried about is financial problems and how the bills
are going to be paid if you become critically ill-or
die. I knew the insurance policies we put in place a
few years earlier would look after the family to the
extent that I did not have to worry. That took away
a lot of the stress that causes post-heart attack problems.
At the age of 44 there is still a lot of income earning
potential that my family are relying on. I was off work
for eight weeks.
My heart drugs now cost an additional $70 per month
and will cost more as I get older. The prospect of paying
for additional medication was initially very worrying.
I lost two months wages, the heart attack happened right
on Xmas holidays with extra costs of Xmas and holidays,
it would have caused a lot of stress on my marriage,
but I didn’t have to worry – that is the difference.”
My Trauma insurance and Income Protection insurance
taken out because of Jeff’s earlier insurance recommendation,
had effectively removed any financial worries I and
my family might otherwise have had."
Mark Rewa (For Mark’s full story refer client
newsletter Autumn/Winter 2003.)
"At the age of 32 years it was the biggest shock
of my life, having found breast cancer and being told
I was going to lose one of my breasts. I called Jeff
to see if I had to disclose this to my life insurance
company. Jeff advised me that not only did it not affect
my existing insurance but that I had a probable trauma
insurance claim. Jeff got onto the claim straight away
and AXA paid out really quickly, they were brilliant.
We applied the bulk of the trauma claim money to our
mortgage which took away some financial pressure for
us during what was a very stressful time for the family.
I thoroughly recommend to women of all ages, if they
have any lumps, bumps, odd shapes on their breast not
to hesitate to go to your doctor and get recommended
to have a mammogram, if it wasn’t for my radiographer
and doctor I would possibly not be alive today."
Andrea. (NZ Breast Cancer Foundation NZ toll free 0800
902732) For Andrea’s full story refer client
newsletter Summer 2004.
“Dee and I have been assisted with our insurance
and dealings with Jeff Tobin for the past 11 years.
We have had the pleasure and good fortune to have always
been provided with beneficial insurance policies, together
with sound advice by Jeff. Claims and enquiries on these
policies have always been dealt with in the utmost professional
and efficient manner. We still hold insurance policies
with Jeff, and we will continue to do so. We would also
undoubtedly recommend Jeff to anyone who requires his
services and advice”.
Nick and Dee Banfield
“Excellent all round service, thank you Jeff
for all your hard work.”
Lionel and Melanie Devonshire.
“Very happy with Jeff’s service, always returns
calls promptly and does whatever he can to be of assistance.”
Tracey Moran and Damian Strickett
“Jeff has helped us with two blown microwave claims
and a carpet claim. We were very thankful and impressed
how efficiently Jeff dealt with the claims and we were
happy with the outcomes. Jeff is always available and
quick to help in any insurance matters.”
Graeme and Judy Morris
"Vero was just awesome when it came to handling
our claim. They acted quickly and removed as much of
the stress from the flood as possible by organising
and supervising the drying and arranging the trade companies
for the repair. We wouldn’t hesitate to recommend
them. We were very impressed."
Michael and Kathryn Hawthorne.
“In all the years we have held this service with
you, things have been very good. It is good to know
that should there be any problem or advice needed, you
are only a phone call away.”
Marcelle Montgomery
"Thanks for your assistance in getting Richards’s
premium reviewed - we are now paying less than half
!
Which makes a huge difference to our budget - almost
like Richard had a wage rise!!"
Sue Dodsworth
Note: No existing insurances were replaced
by any new policies to obtain the premium saving. A
review was undertaken with the existing insurer of many
years and a more favourable premium rate struck due
to an improvement in health. The integrity of the terms
of cover of existing life policies was maintained.
“Always happy with Jeff’s prompt service.
We have total peace of mind all will be in order if
and when a claim arises.”
Danny and Lynn Aitken
“Excellent Service always, thanks to Debbie, Elaine
and Jeff for speedy, help and friendship. Long may it
last!”
In Ling Ng and Poi Keng Ng.
“Very good medical insurance claims service, we
are very happy.”
Tony and Elena Cairns.
“Excellent from personal answering service to
fast call back. Great service from all the team.”
David and Linda Ewing.
“Jeff’s ability to mix his excellent personality
with his professional attitude is admirable and unusual.”
Lesley Dunn.
“Awesome service! Claims have been easy to organise
and attended to immediately. Jeff always has our information
at hand.”
Kevin and Lorraine Connelly
“ Fabulous friendly service, it is always a pleasure
to deal with Jeff.”
Lindsay Ann Moon
“ Good service, friendly staff, Jeff always returns
your calls.”
Susan and Aiden Lovelock
“Haven’t had many claims over the years,
but trust Jeff implicitly with it all! And knowing that
we have the best policies for us.”
Mark and Annette McCarthy
“Always had prompt service and helpful information
provided on request. Can not fault service. Thank you.”
Shane and Michelle Morley
“Good advice that we can rely on and know is fair
and balanced. Excellent customer service.”
Whitey Leat and Cheylin Mayhew-Leat
“Service has always been prompt, helpful, friendly
and efficient.”
Deidre Chicken
“Jeff is very helpful and considerate.”
Barbara Kenealy
“Service is always prompt, Debbie in the office
is very efficient.”
Kevin Skinner
“Thanks for your great friendly service and making
it easy!”
Susie Spear
“Excellent explanations and time given when initialising
policies.”
Meir and Jude Alfassi
“Very happy with your service.”
Nick and Netty de Boer
“It is great to have all your insurance needs
covered by one entity, also to have multiple policies
monitored by one person.”
John and Margaret van Kan
“You have always responded quickly to our calls
for help when changes need to be made to policies and
we enjoy reading “The Tobin Tribune”. It always
gives us food for thought.”
Selwyn and Anita Stallard
“Your service is all that I ask.”
Anthony Wrensburg
“ Good service-thank you.”
Erea Parker
“Only had one claim and it was handled brilliantly,
which was a huge weight off my mind.”
Cindy Blakely
“Thanks for your prompt service.”
Michael and Joy Dowdall
“Excellent service in assisting me obtaining a
Sentinel Loan and recommending a lawyer.”
James O’Warn
“Your service has always been efficient and helpful.
Also very pleasant, which you don’t always get
nowadays.”
Lynette Bainbridge
“Excellent service”
Sean and Jody Pearson
“Jeff is great to deal with-Thanks.”
Tonee Hepburn
“Very good service and direct and treats people
with respect.”
Molly Hay
“Always the best service”
Dawn and Tony Rundle
“Keep up the great work”.
John and Britt Schollum
“Great service.”
Peter and Linda Horsley
“Don’t really have much contact anymore as
we seldom have any claims and our policies are all in
place and ticking along on their own. However, whenever
we have needed Jeff in the past, we have always found
his service 100% excellent!”
Marc and Gillian Meier
“ We have always had good service from Jeff”
Carina and Mark Sim-Smith
“ No problems, great service.”
Ilja and Karin Ruppeldt
“Your service is always excellent, claims are
made easy with your help and assistance. Thank you Jeff.”
Tony and Trish Murray
“Good service, send more wine!”
Brom Breetvelt
“Good stuff, keep it up!”
Steve and Joan Venter
“We are very pleased with the way in which Jeff
conducts the business.”
Desmond and Elizabeth Stanaway
“Jeff is very helpful.” Lurleen Bernie.
“Very happy with the level of service.”
Steve Pedersen
“Still very happy with the prompt cheerful service
we receive.”
Mike and Chris Kernot
“Great support from Jeff regarding health insurance
claims.”
Linda and peter Horsley
“Always great service.”
Wes and Carol Liddy
“ Excellent Service as always, fast efficient
and accurate”.
David Kelly
" Providing
Future Dollars When You Need Them The Most"
|
